App Rummy Privacy Policy — Our Commitment to Protecting Your Data

Collecting certain information is essential for App Rummy to operate. This data comes from three sources — what you provide directly, what is generated automatically as you use the platform, and what is collected for verification purposes.

Information you provide directly

• Name, mobile number, and email address — collected at registration.
• Date of birth — for age verification (to confirm you are 18+).
• National ID or passport number and photo — collected during KYC verification.
• Payment account details — bKash/Nagad/Rocket number or bank account information.
• Anything you write or share when contacting support.

What Is Collected Automatically

• Device type, operating system, and browser version.
• IP address and general location (down to city level).
• A log of which pages you visited on the platform and how long you spent on each.
• Betting and transaction history.
• Date and time of each login and logout.

Every piece of data we collect has a specific purpose. App Rummy only collects what is necessary — we never ask for information we don't need.

• To create and manage your account — an account cannot be created without a name and mobile number.
• To process transactions — payment details are required to confirm deposits and withdrawals.
• To verify your identity and age — required by law and for platform security.
• To provide customer support — resolving issues requires access to your account and transaction history.
• To prevent fraud and illegal activity.
• To improve the platform experience — by analyzing usage patterns.
• To meet legal obligations — in compliance with anti-money laundering regulations.

App Rummy never sells your data. However, limited information may be shared with specific third parties where necessary to operate the service.

Who your information may be shared with

• Payment providers (bKash, Nagad, Rocket) — to process and verify transactions.
• Identity verification providers — for KYC purposes, limited to your name and ID document details only.
• Technology service providers — for cloud storage and server management (under contract).
• Law enforcement agencies — where required by a court order or legal obligation.

Who We Do Not Share Your Data With

• Advertisers or marketing companies.
• Data brokers or information resellers.
• Other gaming or betting platforms.
• Your personal acquaintances or family members — even if they request it directly.

App Rummy's website and app use cookies and similar technologies. These are stored as small data files in your browser.

Why cookies are used

• To keep you logged in — so you don't have to re-enter your password every time.
• To save your language and interface preferences.
• For security verification — to detect suspicious devices.
• To understand which parts of the platform are used most (anonymous analytics).

How to disable cookies

You can disable cookies from your browser settings. However, turning off all cookies may prevent certain features from working, including staying logged in. On the App Rummy app, cookie settings can be managed via Profile → Settings → Privacy.

App Rummy does not retain your data longer than necessary. Different types of data have different retention periods, determined primarily by legal requirements and the nature of the service.

• Account data — retained for the duration your account is active and for a minimum of 5 years after closure (as required by law).
• Transaction records — 7 years (as required under anti-money laundering laws).
• KYC documents — retained for 5 years after account closure.
• Customer support communications — 3 years.
• Site usage logs — 1 year.
• Marketing preference data — deleted immediately upon withdrawal of consent.

App Rummy believes you should have full control over your own data. To that end, we uphold the following rights.

• Right to access your data — you can find out what information we hold about you at any time.
• Right to Rectification — You can request corrections to any inaccurate or outdated information.
• Right to erasure — you may request that your data be deleted, within the limits permitted by law.
• Right to Data Portability — You can request your data in a standard format at any time.
• Right to Restrict Processing — You can object to your data being used for specific purposes.
• Right to Opt Out of Marketing — You can stop promotional communications at any time.

To exercise these rights, contact us directly at support@apprummy.bestEmail us at. A response will be provided within 30 business days.

App Rummy is strictly for users aged 18 and above. If anyone under 18 attempts to open an account and is identified during verification, the account will be closed immediately and all associated data will be deleted.

We understand that accounts are sometimes registered with incorrect details. If a parent suspects their child has created an App Rummy account, please contact support right away — we'll take prompt action.

App Rummy may update this Privacy Policy when needed. For significant changes, you'll be notified in advance via app notification or email. Continued use of the platform after any update constitutes acceptance of the revised policy.

The date of any policy change is always shown at the top of the page under "Last updated". To view previous versions, please contact support.

If you have any questions or complaints about our Privacy Policy, or wish to exercise your rights, please get in touch. The relevant team will respond to you directly.

Email: support@apprummy.best — Write "Privacy" in the subject line.

Live Chat: Click the chat icon in the bottom-right corner of the app or website.